Pleasantly surprised we only had to wait 10 minutes when we came in for the Home Office biometrics service at noon on Saturday. The new ticketing system differentiated by service line is definitely a success. A historic building, with a tudor timbered facade, but strictly modern interior. Too small for the population it serves, but there's nothing they can do about that. Staff are efficient, helpful and friendly. Turn the heating down please.
nice sized but a very busy post office, if only they had more staff
Ticketing system is a great idea, Shame you have to wait so long, but at least all your issues are sorted out in one place and checked for you. Sometimes we don't know how good we have it!
Generally a nice post office if you avoid the peak hours and located in a lovely historic building. I usually avoid it before 4 pm due to the standard 15-20 minute queues as there never seem to be enough staff employed, yet there are always empty desks there so perhaps Royal Mail could put some of it's earnings towards paying more staff. Some of the staff, usually the younger women and men, are lovely and friendly. Some of the older women are miserable and rude to customers for no apparent reason.The stationery and jiffy bags etc are insanely over priced so I never buy anything from here apart from stamps.One negative point is that this post office has no real telephone number, just an 0345 number, which gives no options to speak to anyone at the branch and just gives options for loans and mortgages! Very unhelpful, as all the other local branches actually have numbers that put you through to real staff, so I have to call them with any questions.
Fantastic service lovely staff always ready to help
Colchester Post Office is a UK Post Office based in Colchester, East of England. Colchester Post Office is located at 68-70 North Hill, Colchester CO1 1PX, UK.
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