Punctual. Helpfull and very professional.
Highly recommend, great cars good rates. Friendly helpful staff.
Incredible ripoff. venue is located off a buslane with camera they will charge you L42 for processing a fine hire cars are exempt from. Get you coming and going with absolutely no warning signs or information for customers. Be aware your rental will be L84 more than you expected. Business plan seeems to be to maximise revenue by charging processing fines.
Be careful with their INSURANCE policy!!! We confirmed twice with Thrifty agent that we bought a full insurance that covers everything! The agent sold "Risk Reduce: Glass&Tyre cover" to us, charging 12/day. Besides, we paid 14/day for reducing maximum penalty from 1000 to 250. So, we paid 26/day for the insurance. But, when we returned the car at Edinburgh, Thrifty charged us another 203 for slightly damaging ( some scratches) the two hub of wheels! Anyway, we bought an insurance that covers tyre, but the agent in Edinburgh told us it only covers the tyre, the hub of the wheel is not covered! What's worse, their attitude was extremely rude, kept pushing us to sign the penalty! It's obvious that one of their agents must be a liar! We were fooled by Thrifty! They are the shame of GREAT Britain!
A* service.. friendly & professional staff who extended my rental two to three times as I requested with out hassle or any problems with which I was more than thankful to them for.. will definitely be going to hire again from Colchester.
Thrifty Car and Van Rental Colchester is a UK Car Rental based in Colchester, East of England. Thrifty Car and Van Rental Colchester is located at Railtrack Compound Hythe Station Road, Hythe Quay, Colchester CO2 8JZ, UK.
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